How Sacred Cows Disrupt Throughput and Opportunity

Companies intent on improving should take a hard look at changing some of their most closely held beliefs In my role as a business “efficiency” expert I am looked upon to provide creative solutions to improve productivity and help fix what’s broken. What I see in almost every business, regardless...

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Why hire a business coach?

Business owners and their managers need access to deeper levels of expertise than they already have. The number one reason businesses fail is due to lack of a strategic plan and the ability to execute and follow-through to its completion. A coach focuses on enablement and elicits the owner’s...

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OPERATING BUDGETS = Game Changer!

How making the right call can keep you in the game. Everyone knows about budgets, but few use them as they should. Budgeting is one of those core business practices that every well-run business uses. It’s the fundamental management tool that not only keeps you and your people on course, but...

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KPIs Improve the Bottom Line

KPIs…key performance indicators. Large companies use KPIs consistently to assist in operational analysis and, ultimately, drive business improvements. Small companies can do the same. It is a must for businesses to understand performance on both a company-wide level and “drilling...

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Employee Retention is Critical for Growth

Hiring might be considered a very simple, quick process…find, interview, hire, assign job, forget, and hope employee works out, but it is not. It takes work and a methodical approach before “the right” candidate can be hired…the consequences of getting the wrong are extreme. Employee retention is...

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Corporate Culture Matters!

Every business organization regardless of size has a “culture.” many refer to this as a corporate culture. Although a small business might be a sole proprietorship or partnership, a “corporate” culture still exists. What Is Corporate Culture? A corporate culture cannot be...

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The Numbers Don’t Lie

Financial statements…every business produces them…or should. Some are prepared monthly, others quarterly. Some might even be prepared only annually. Of course, the more frequently, the better. Financial statements can have either a love or hate relationship with small business owners....

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3 stages of business ownership

A business “grows up” in three stages. But unlike people, the stages of business development have little to do with age, and everytrhing to do with the skills of the owner and the systems and processes built into the business. The stages of business deveopment are the following: Stage...

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Choose Your Customers Wisely!

Selling cheap to win a deal will run you right out of business.   When reviewing your financials at the end of the month, do you see red or black? Do you know why? Is it a trend or an anomaly? There are many reasons for what you see in the numbers and why your bank account looks the way it does....

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Convert A Difficult Customer Into A Loyal Customer

“It is significantly more expensive to acquire new customers than it is to retain existing customers” Every business has difficult customers. They’re the ones who give owners headaches and create long days for employees. Businesses can’t escape them, but businesses need customers. So,...

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