3 stages of business ownership

A business “grows up” in three stages. But unlike people, the stages of business development have little to do with age, and everytrhing to do with the skills of the owner and the systems and processes built into the business. The stages of business deveopment are the following: Stage...

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Choose Your Customers Wisely!

Selling cheap to win a deal will run you right out of business.   When reviewing your financials at the end of the month, do you see red or black? Do you know why? Is it a trend or an anomaly? There are many reasons for what you see in the numbers and why your bank account looks the way it does....

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Convert A Difficult Customer Into A Loyal Customer

“It is significantly more expensive to acquire new customers than it is to retain existing customers” Every business has difficult customers. They’re the ones who give owners headaches and create long days for employees. Businesses can’t escape them, but businesses need customers. So,...

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Don’t Underestimate The Power of Mastermind Groups

Napoleon Hill developed the concept of the mastermind group over 75 years ago. He writes in his book, Think and Grow Rich, about using mastermind groups as a way to help navigate through the challenges of growing a business and the power provided by the collective intelligence of a peer group. How...

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How To Get Employees Involved And Inspired

Business Development Meetings for Employees Engaging Your People’s Hearts and Minds Do your employees know your vision for the company? Is everyone excited to be there? Do your workers have a voice? How prepared is your staff to be a part of change? Holding a company-wide meeting to talk to your...

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Organizational Strategy, A Bridge To Your Future

Creating a structure for growing toward your vision Your organizational strategy is a key system for achieving your strategic objective. But it will only work if you keep in mind “the present must be made to serve the future!”   No single system you create in your business will be more powerfully...

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Unlock The Potential In Your Shop

Tap into the power of your Value Chain. As we all know operating a sign company can be a daunting task, to say the least. Building and keeping track of all the materials, inventory, parts & sub-assemblies, LED lighting components, engineering, drawings and specifications, structures, paint...

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What Am I, A Mind Reader?

5 Effective ways to communicate better without saying a word. I‘ve got to tell you I really get worked up when someone sends me an e-mail with a subject line that isn’t relevant to the message. So, much so it drove me to write an article about it! How many times a day do we get email strings 7-8...

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10 Ways To Improve Shop Efficiency

There are many well run sign shops around the world but most of the small ones (10 to 15 employees) I’ve had the pleasure of visiting have a lot of work to do, behind the scenes, before they are operationally efficient enough to deliver dependable results to customers and reliable profits to their...

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Change Is Not a Four-Letter Word.

I can’t tell you how many times I’ve heard the phrase “we don’t change very fast around here” from sign business owners. Usually I take it as a brush off tactic because it feels like they don’t want to talk about the nasty little six letter word called CHANGE. From what I see looking in with outside eyes is it appears what they really mean to say is “we don’t change at all around here!”

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