KPIs…key performance indicators. Large companies use KPIs consistently to assist in operational analysis and, ultimately, drive business improvements. Small companies can do the same. It is a must for businesses to understand performance on both a company-wide level and “drilling...

Hiring might be considered a very simple, quick process…find, interview, hire, assign job, forget, and hope employee works out, but it is not. It takes work and a methodical approach before “the right” candidate can be hired…the consequences of getting the wrong are extreme. Employee retention is...

Every business organization regardless of size has a “culture.” many refer to this as a corporate culture. Although a small business might be a sole proprietorship or partnership, a “corporate” culture still exists. What Is Corporate Culture? A corporate culture cannot be...

Financial statements…every business produces them…or should. Some are prepared monthly, others quarterly. Some might even be prepared only annually. Of course, the more frequently, the better. Financial statements can have either a love or hate relationship with small business owners....

A business “grows up” in three stages. But unlike people, the stages of business development have little to do with age, and everytrhing to do with the skills of the owner and the systems and processes built into the business. The stages of business deveopment are the following: Stage...

Selling cheap to win a deal will run you right out of business.   When reviewing your financials at the end of the month, do you see red or black? Do you know why? Is it a trend or an anomaly? There are many reasons for what you see in the numbers and why your bank account looks the way it...

“It is significantly more expensive to acquire new customers than it is to retain existing customers” Every business has difficult customers. They’re the ones who give owners headaches and create long days for employees. Businesses can’t escape them, but businesses need customers. So,...

Napoleon Hill developed the concept of the mastermind group over 75 years ago. He writes in his book, Think and Grow Rich, about using mastermind groups as a way to help navigate through the challenges of growing a business and the power provided by the collective intelligence of a peer group. How...

Business Development Meetings for Employees Engaging Your People’s Hearts and Minds Do your employees know your vision for the company? Is everyone excited to be there? Do your workers have a voice? How prepared is your staff to be a part of change? Holding a company-wide meeting to talk to your...

Creating a structure for growing toward your vision Your organizational strategy is a key system for achieving your strategic objective. But it will only work if you keep in mind “the present must be made to serve the future!”   No single system you create in your business will be more powerfully...